Returns & Exchanges
At EquiLife, we want you to be completely satisfied with your purchase. If your new fashion piece isn't the perfect fit, you can return or exchange any unworn items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging with all tags attached to ensure they remain protected during transit.
Attach Shipping Label
Download and print the prepaid return shipping label provided by our portal and securely tape it to the outside of your package.
Drop Off and Track
Drop your package off at any authorized carrier location and keep your receipt to track the progress of your return to our warehouse.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing